FAQ | Signature Solutions

1. What areas do you service?

We proudly offer cleaning services throughout the Greater Toronto Area (GTA). If you're unsure whether we service your location, please contact us, and we'll confirm.
2. What types of cleaning services do you provide?

We offer a variety of professional cleaning services, including: Residential Cleaning Commercial & Office Cleaning Deep Cleaning Move-In/Move-Out Cleaning Airbnb Cleaning Post Renovation Cleaning
3. Are your cleaning products eco-friendly?

Yes, we use eco-friendly, non-toxic cleaning products whenever possible to ensure a safe and healthy environment for both you and the planet.
4. Are your cleaners trained and experienced?

Yes! Our cleaning professionals are highly trained, experienced, and reliable. They are committed to delivering high-quality results and ensuring your space is left spotless.
1. How do I book a cleaning appointment?

Booking a cleaning is easy! You can contact us by phone or email. We’ll discuss your needs and arrange a convenient time for your cleaning.
2. Do I need to be home for the cleaning?

No, you don’t need to be home during the cleaning. Many of our clients prefer us to clean while they’re away. Rest assured, we take great care of your property and respect your space.
3. Do you offer weekend or evening cleaning services?

Yes! We offer flexible scheduling, including evening and weekend options, to accommodate your needs.
4. What if I need to cancel or reschedule my cleaning?

We understand that plans can change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment to avoid any cancellation fees.
5. Can I request specific cleaning tasks?

Absolutely! We offer customizable cleaning services. If you have any special requests or areas that need extra attention, simply let us know when booking, and we'll tailor our service to fit your needs.
1. How much does cleaning cost?

The cost of cleaning depends on the size of the space and the type of service needed. We offer competitive pricing and will provide a free, customized quote based on your specific needs. Contact us for a personalized estimate.
2. How do I pay for cleaning services?

We accept payment via E-transfer to our business email: Contact@signatureshine.ca. Payment is processed after the cleaning is completed.
1. How long does a cleaning session take?

Cleaning time varies based on the size of your space and the type of cleaning needed: Regular cleaning: 1-4 hours Deep cleaning/Post-renovation cleaning: May take longer
2. What is included in a deep cleaning service?

Our deep cleaning service includes a thorough, detailed cleaning of all areas, including: Hard-to-reach spots Baseboards Windows Detailed kitchen and bathroom cleaning This service is perfect for first-time cleanings or when extra attention is needed.
3. Do you provide cleaning supplies and equipment?

Yes, we provide all necessary cleaning supplies and equipment for your service. If you have specific preferences or require special products, let us know when booking.

Billing & Pricing

Fair & Transparent Pricing Tailored to You

Payment Details

Cleaning supplies included , 100% satisfaction guarantee, professional team. Payment details will be discussed upon booking. No payment is required on the website. Pricing is customized based on the cleaning needs and space size.

Cancellation Policy

We understand that plans can change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your cleaning appointment. For any cancellations within 24 hours, a fee may apply.

Satisfaction Guarantee

We stand behind the quality of our service. If you are not completely satisfied with the cleaning, simply inform us within 24 hours of the service, and we will re-clean the specific area with which you are dissatisfied.